Accessibility at 12Twenty

Our Commitment

12twenty is committed to making our website as accessible as possible to everyone, including those with visual, hearing, cognitive and motor impairments. We’re constantly working towards

improving the accessibility of our website to ensure we provide equal access to all of our users.

As part of our commitment to accessibility, we ensure that our website is compatible with:

  • Recent versions of popular screen readers
  • Operating system screen magnifiers
  • Speech recognition software
  • Operating system speech packages

We always make sure that our website follows accessibility best practices by following the principles of universal design. This ensures the site is flexible and adaptable to different users’ needs or preferences and is accessible through a variety of different technologies, including mobile devices or assistive technologies.

During the development phase we are guided by WebAIM’s Principles of Accessible Design. We try to help improve the accessibility of our website for users with disabilities by:

  • Retaining the ability to adjust the font size
  • Maintaining colour/contrast ratios for text
  • Providing keyboard accessible navigation
  • Providing skip to content links at the top of the page

Some of the tools we currently use or have used in the past to ensure our accessibility standards are met include JAWS, ChromeVox, WAT, Tenon, and Cryptzone Compliance Sheriff.


Web Content Accessibility Guidelines (WCAG) 2.0

12Twenty complies with the Web Accessibility Content Guidelines (“WCAG”) 2.0 Level AA. These guidelines outline four main principles that state that sites should be:

  • Perceivable – Information and user interface components must be presentable to users in ways they can perceive
  • Operable – User interface components and navigation must be operable
  • Understandable – Information and the operation of user interface must be understandable
  • Robust – Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies


Web Content Accessibility Guidelines (WCAG) 2.1 (In-Progress)

We began the process of planning and deploying updates to better meet the WCAG 2.1 standards beginning in the last half of 2020. We plan to have updated supporting documentation for WCAG 2.1 in the near future. Let us know if you’d like to receive a copy once this is available.


Voluntary Product Accessibility Template (VPAT)

As part of our commitment to accessibility, we provide a VPAT document, which evaluates the accessibility of a product according to the Section 508 Standards. If you would like a copy of our VPAT, please do not hesitate to reach out to us via support@12twenty.com


Contacting Us

If you would like to request accessibility-related assistance, report any accessibility problems, or request any information in accessible alternative formats, please do not hesitate to reach out to us via support@12twenty.com.