Last Updated: April 19, 2023
We adhere to the following principles to protect your privacy:
C. All information that you provide will be protected with industry standard protocols and technology.
- Introduction/Data Controller
- Types of Information We Collect and Why
- How We Use and Share Information
- How You Can Change or Remove Information
- How We Protect Information
- Other Terms
1. Introduction/Data Controller
12twenty’s Services include the 12twenty Website and a variety of proprietary web-based services for universities and other higher education institutions, recruiters, students, and alumni. These services include, but are not limited, to outcome analytics and reporting, recruiting-related services, and employer relationship management services. For the purpose of applicable data protection legislation, in certain instances we are acting as the “data controller” (i.e. the party that determines the purposes for which and the manner in which any personal data are processed). In other instances, we are acting as the “data processor” (i.e. the party that processes personal data on behalf of a data controller). When we are acting as the data controller, the data controller of your personal data is 12twenty, Inc., located at 12twenty, Inc. 1112 Montana Ave., #186, Santa Monica, CA 90403. You hereby consent to our acting as the data controller. Please contact us at firstname.lastname@example.org with any questions.
2. Types of Information We Collect and Why
A. Information provided to us/no Sensitive Information
(i) General. When you visit our Website and/or use our Services, you may choose to contact us, including with general inquiries, request a demo of our Services, or to refer us to the offices of your university’s Career Center. If you chose to contact us in these ways, we may collect standard personal information such as name, email, job title, and phone number, professional information such as the name of your company, your school, degree type or job title, and information about your university’s Career Center, including the name and email of the publicly listed contact there.
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality. We and our partners, educational establishments, affiliates, or analytics service providers may use technologies such as cookies or similar technologies to analyze trends, administer the Website, track users’ movements around the Website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these third parties on an individual and aggregated basis.
a. What are cookies?
We may collect information using “cookies.” Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Website. We use two broad categories of cookies: (1) first party cookies, served directly by us to your computer or mobile device, which are used only by us to recognize your computer or mobile device when it revisits our Website; and (2) third party cookies, which are served by service providers on our Website, and can be used by such service providers to recognize your computer or mobile device when it visits other websites.
b. Cookies we use
Our Website uses the following types of cookies for the purposes set out below:
Type of cookie
These cookies are essential to provide you with services available through our Website and to enable you to use some of its features. For example, they allow you to log in to secure areas of our Website and help the content of the pages you request load quickly. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
These cookies allow our Website to remember choices you make when you use our Website, such as remembering your login details and remembering the changes you make to other parts of our Website which you can customize. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our Website.
Analytics and Performance Cookies
These cookies are used to collect information about traffic to our Website and how users use our Website. The information gathered does not identify any individual visitor. The information is aggregated and anonymous. It includes the number of visitors to our Website, the websites that referred them to our Website, the pages they visited on our Website, what time of day they visited our Website, whether they have visited our Website before, and other similar information. We use this information to help operate our Website more efficiently, to gather broad demographic information and to monitor the level of activity on our Website.
We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used to improve how our Website works. You can find out more information about Google Analytics cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies
You can find out more about how Google protects your data here: www.google.com/analytics/learn/privacy.html.
You can prevent the use of Google Analytics relating to your use of our Website by downloading and installing the browser plugin available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB
Social Media Cookies
These cookies are used when you share information using a social media sharing button or “like” button on our Website or you link your account or engage with our content on or through a social networking website such as Facebook, Twitter or Google+. The social network will record that you have done this.
c. Disabling cookies
You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings.
Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.eu.
If you do not accept our cookies, you may experience some inconvenience in your use of our Website. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Website.
C. Additional Tracking
(i) Pixel Tags. We may also use pixel tags (which are also known as web beacons and clear GIFs) on our Website to track the actions of users on our Website. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages. Pixel tags measure the success of our marketing campaigns and compile statistics about usage of our Website, so that we can manage our content more effectively. The information we collect using pixel tags is not linked to our users’ personal data.
(ii) Do not track signals. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to do not track signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
(iii) Advertising. We may use other companies to serve third-party advertisements when you visit and use our Website. These companies may collect and use click stream information, browser type, time and date, subject of advertisements clicked or scrolled over during your visits to our Website and other websites in order to provide advertisements about goods and services likely to be of interest to you. These companies typically use tracking technologies to collect this information. Other companies’ use of their tracking technologies is subject to their own privacy policies.
D. Information Related to Data Collected through the 12twenty Services
As stated above, if you are a student,12twenty may collect some personal information about you under the direction of your university, prior to any direct relationship established with you through signing up for our Services. 12twenty works with universities to help them provide notice to their students concerning the purpose for which personal information is collected.
(iii) Access. 12twenty acknowledges that you have the right to access your personal information. 12twenty may not have a direct relationship with the individuals whose personal data it processes. If you seek access to the information you have directly provided to us through the use of our Services to correct, amend, or delete inaccurate data, you may do so through the settings in your user profile. This is discussed further in Section 4 below (How You Can Change or Remove Information). If you seek to access data about you that has been provided to us by your university, you should direct your query to those individuals or entities at your university that you interact with directly. If your university requests 12twenty to remove some or all of the data they have provided to us, we will respond to their request within a reasonable timeframe
3. How We Use and Share Information
4. How You Can Change or Remove Information
If you close your 12twenty account, we have no obligation to retain your information, and may delete any or all of your account information without liability. However, we may retain certain information contributed by you if we believe it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personal information, account recovery, or if required by law. 12twenty may also retain and use your information if necessary to provide its services to other 12twenty users. 12twenty disclaims any liability in relation to the deletion or retention (subject to the terms therein) of information or any obligation not to delete the information.
5. How We Protect Information
In order to help secure your personal information, access to your data on 12twenty is password- protected, and sensitive data is protected by reasonable security when it is exchanged between your web browser and the 12twenty Website. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. To protect any data you store on our servers, we also regularly audit our system for possible vulnerabilities and attacks, and we use a tier-one secured-access data center. It is your responsibility to protect the security of your login information. Please note that emails, instant messaging, and similar means of communication are generally not encrypted, and we strongly advise you not to communicate any confidential information through these means. Although we allow you to set privacy options that limit access to your information, please be aware that no security measures are perfect or impenetrable. We cannot control the actions of other users with whom you share your information. We cannot guarantee that only authorized persons will view your information. We are not responsible for third party circumvention of any privacy settings or security measures on 12twenty. You can reduce these risks by using common sense security practices such as choosing a strong password, using different passwords for different services, and using up-to-date antivirus software.
6. Other Terms
(d) Social Media Widgets. Our website includes Social Media Features, such as the Facebook Like button, and Widgets, such as the Share This button or interactive mini-programs that run on our Website. These features may collect your Internet protocol address, which page you are visiting on our Website, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy statement of the company providing it.
(e) Note About Children. Our Services are not directed toward and we do not intentionally gather personal information from users who are under the age of 13. If we discover that we have information from a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any personal information from a child under 13, please contact us at email@example.com.
(f) Testimonials. We display personal testimonials of satisfied customers on our Website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at firstname.lastname@example.org.
(g) Your California Privacy Rights. California’s “Shine the Light” law, Civil Code section 1798.83, requires certain businesses to respond to requests from California customers asking about the businesses’ practices related to disclosing personal information to third parties for the third parties’ direct marketing purposes. California residents who provide personal information are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing use. If applicable, this information would include the categories of information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2018 will receive information regarding 2017 sharing activities).
To request this information, please contact us via email at email@example.com with “California Privacy Rights” in the subject line or by postal mail at: