If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
We adhere to the following principles to protect your privacy:
C. All information that you provide will be protected with industry standard protocols and technology.
12Twenty’s Services include the 12Twenty Website and a variety of proprietary web-based services for universities and other higher education institutions, recruiters, students, and alumni. These services include, but are not limited, to outcome analytics and reporting, recruiting-related services, and employer relationship management services.
2. Information We Collect
A. Information provided to us
B. Information we collect when you interact with 12Twenty
When you visit our Website and/or use our Services, you may choose to contact us, including with general inquiries, request a demo of our Services, or to refer us to the offices of your university’s Career Center. If you chose to contact us in these ways, we may collect standard personal information such as name, email, job title, and phone number, professional information such as the name of your company, your school, degree type or job title, and information about your university’s Career Center, including the name and email of the publicly listed contact there.
As is true of most web sites, we also gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the Website, to track users’ movements around the Website and to gather demographic information about our user base as a whole, allowing us to evaluate and enhance our Services. We do not link this automatically-collected data to personal information.
We and our partners, educational establishments, affiliates, or analytics service providers may use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the Website, track users’ movements around the Website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these third parties on an individual and aggregated basis.
C. Information Related to Data Collected through the 12Twenty Services
As stated above, if you are a student,12Twenty may collect some personal information about you under the direction of your university, prior to any direct relationship established with you through signing up for our Services. 12Twenty works with universities to help them provide notice to their students concerning the purpose for which personal information is collected.
(iii) Access: 12Twenty may not have a direct relationship with the individuals whose personal data it processes. If you seek access to the information you have directly provided to us through the use of our Services to correct, amend, or delete inaccurate data, you may do so through the settings in your user profile. If you seek to access data about you that has been provided to us by your university, you should direct your query to those individuals or entities at your university that you interact with directly. If your university requests 12Twenty to remove some or all of the data they have provided to us, we will respond to their request within a reasonable timeframe.
3. How We Use and Share Information
4. How You Can Change or Remove Information
If you close your 12Twenty account, we have no obligation to retain your information, and may delete any or all of your account information without liability. However, we may retain certain information contributed by you if we believe it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personal information, account recovery, or if required by law. 12Twenty may also retain and use your information if necessary to provide its services to other 12Twenty users. 12Twenty disclaims any liability in relation to the deletion or retention (subject to the terms therein) of information or any obligation not to delete the information.
5. How We Protect Information
In order to help secure your personal information, access to your data on 12Twenty is password-protected, and sensitive data is protected by reasonable security when it is exchanged between your web browser and the 12Twenty Website. To protect any data you store on our servers, we also regularly audit our system for possible vulnerabilities and attacks, and we use a tier-one secured-access data center. It is your responsibility to protect the security of your login information. Please note that emails, instant messaging, and similar means of communication are generally not encrypted, and we strongly advise you not to communicate any confidential information through these means. Although we allow you to set privacy options that limit access to your information, please be aware that no security measures are perfect or impenetrable. We cannot control the actions of other users with whom you share your information. We cannot guarantee that only authorized persons will view your information. We are not responsible for third party circumvention of any privacy settings or security measures on 12Twenty. You can reduce these risks by using common sense security practices such as choosing a strong password, using different passwords for different services, and using up-to-date antivirus software.
6. Other Terms
(d) Social Media Widgets. Our website includes Social Media Features, such as the Facebook Like button, and Widgets, such as the Share This button or interactive mini-programs that run on our Website. These features may collect your Internet protocol address, which page you are visiting on our Website, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy statement of the company providing it.
(e) Opt-out Preference. If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page, or you can contact us at support@12Twenty.com.
(f) Testimonials. We display personal testimonials of satisfied customers on our Website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at support@12Twenty.com.
(h) Your California Privacy Rights. California’s “Shine the Light” law, Civil Code section 1798.83, requires certain businesses to respond to requests from California customers asking about the businesses’ practices related to disclosing personal information to third parties for the third parties’ direct marketing purposes. California residents who provide personal information are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing use. If applicable, this information would include the categories of information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2018 will receive information regarding 2017 sharing activities).
To request this information, please contact us via email at firstname.lastname@example.org with “California Privacy Rights” in the subject line or by postal mail at:
Last revised on May 3, 2018